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Privacy Policy

How Jetway Oil and Fuel Services Home Pvt. Ltd. (Josh Fuels) collects, uses, and protects your personal information.

Effective date: 1 January 2024

1. Information We Collect

We collect personally identifiable information — information that, either on its own or when combined with other information, can identify an individual. This includes:

  • Phone number, name, email address, and date of birth
  • Gender, profile preferences, and profile photos
  • Delivery address and location data (via GPS)
  • Contact list access (with opt-out available)
  • Device information including IP addresses and MAC addresses
  • Usage and interaction data within the platform
  • Log information generated during app use

Information is collected during registration, app download, and ongoing platform use.

2. How We Use Your Information

Josh Fuels uses collected data to:

  • Deliver and enhance our services
  • Personalise content and make relevant suggestions
  • Communicate updates, service notifications, and safety alerts
  • Verify identity and prevent fraud
  • Measure advertising and promotional performance
  • Comply with applicable legal requirements

3. Data Sharing

Josh Fuels does not share, sell, or transfer your personal information without your consent, except in the following circumstances:

  • When required by law or government authority
  • To protect the safety of users or the public
  • To prevent or address fraud or illegal activity
  • With third-party service providers who assist in platform operations, under confidentiality obligations
  • With advertisers, only to the extent permitted by your preferences

4. Location Data

We collect location data via GPS to facilitate delivery, match customers with dealers, and improve operational accuracy. Location tracking is active during service use and, where applicable, during the delivery window. You may manage location permissions through your device settings.

5. Address Book Access

The platform may request access to your address book to improve service connectivity. This is optional — you may opt out at any time through your device permissions without losing access to core service features.

6. Security

Josh Fuels implements commercially reasonable physical, managerial, operational, and technical security measures to protect your personal data. However, no method of transmission over the internet is completely secure. We cannot guarantee absolute protection when data is transmitted through unsecured networks.

We strongly advise against sharing your account credentials and recommend using secure, private networks when accessing the platform.

7. Data Retention

We retain personal data for as long as necessary to provide services and comply with legal obligations. Publicly available content or content stored by other users may persist after account deletion until removed by those users.

8. Children's Privacy

Our services are not directed at persons under 18 years of age. We do not knowingly collect personal information from minors. If you believe a minor has provided us with personal information, please contact us immediately.

9. Policy Updates

Changes to this privacy policy are posted on this page immediately upon update. Continued use of the platform after changes constitutes acceptance of the revised policy. We encourage you to review this page periodically.

10. Contact

For questions about this privacy policy or your personal data, contact us at: